ALL E-MAILS SENT TO AND FROM AND WITHIN OUR COMPANY ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS.
ESQUARE SYSTEMS (referred here as “Company”) relationship is based upon prompt and convenient communication with our clients, vendors and others. For that reason, we offer various means of communication including e-mail, fax, telephone, online chat, voice messaging and mail, etc. To demonstrate our commitment to prompt and convenient communications, we have adopted the following terms and conditions, regarding e-mail, which are incorporated by reference into all e-mails sent by our Team Members (i.e., our employees). Our communications with you via e-mail are conditioned upon your agreement to the following terms.
E-mail in General
E-mail is an effective means of communicating a message. However, due to its brief and informal nature, e-mail may not accurately represent the entire or final disposition of a matter or the official business records of the Company. In most instances, communications on a particular matter are exchanged through multiple channels such as through e-mails, faxes, voicemails, letters, IM, telephone, and in person. Indeed, communications on a particular matter may be exchanged through multiple channels, all at the same time, such as when an e-mail responds to a voicemail, a fax follows-up a personal meeting, a voicemail responds to an e-mail, etc. Accordingly, e-mail, by itself, may not accurately reflect the complete communication or intent of the Company as to the subject matter referred to within the communication, nor constitute an official business record of the Company. All official matters should be subsequently confirmed in signed writings. Also, the mere receipt of an e-mail by the Company may not put the Company on notice, timely or otherwise, of the matters contained within that e-mail.
Confidential Information
E-mails sent by our Team Members are confidential (and all attachments to such e-mails are confidential) and are to be reviewed and/or disclosed to only the individual or entity to whom they are addressed and intended. If you received an e-mail in error or if it was improperly forwarded to you, the information contained in the e-mail should, at all times, remain confidential and such circumstances shall not authorize you to use or disclose the confidential information. Please notify the sender immediately by telephone or e-mail and delete or destroy the original and any copies. Any unauthorized use, disclosure, reproduction, or distribution is strictly prohibited. E-mails marked as “Confidential” contain confidential and/or proprietary information that is disclosed under the condition that you treat and maintain such information strictly in a confidential manner and in compliance with applicable privacy laws and that you ensure such information is not disclosed or used by others, except for the limited and confidential purpose for which it is being provided. By accepting and reviewing Confidential information provided by the Company, you agree to indemnify and hold the Company harmless against any and all claims, losses, liabilities, or expenses, including attorney’s fees that the Company may incur as a result of the unauthorized use or disclosure of confidential information due to your acts or omissions.
Privileged Information
E-mails exchanged with or involving our Legal Team may contain privileged information subject to the attorney client privilege and/or the attorney work product privilege. Such privileged information shall not be waived if you receive an e-mail in error or if it was improperly forwarded to you. If you are not the intended recipient of privileged information, please notify the sender immediately by telephone or e-mail and delete or destroy the original and any copies. Any unauthorized use, disclosure, reproduction, or distribution of confidential or privileged information is strictly prohibited.
ESQUARE SYSTEMS takes all reasonable measures to limit any security breach that could affect the communication of private information by email or through the contact form on all our websites.
Time Sensitive Instructions and Official Matters; Filters
Do not use e-mail to communicate time-sensitive instructions or official company matters; they may not be received or reviewed by the appropriate Team Member in a timely manner. All e-mails are processed through various virus and spam filters which may delay or reject the delivery of an e-mail altogether. Urgent matters should be communicated in person directly with the person of concern via telephone and then confirmed in writing with the appropriate person via fax or e-mail.
The Company reserves the right to block any email source it deems inappropriate or unsafe.
Business Purposes
The Company’s e-mail facilities are to be used only for conducting business with our Company. Vendors, suppliers, clients, and others receiving e-mail from our Team Members may not use our Team Member’s e-mail address or contact information (or any other person’s e-mail address appearing on or in Company e-mail) for any purpose other than corresponding with our Company for lawful and legitimate business purposes relating to the business of our Company. The receipt of an e-mail is not our Company’s consent, nor our Team Member’s consent, for you to use our Team Member’s e-mail address or contact information for direct marketing purposes or for transfers of data to third-parties, and such use is strictly prohibited.
Monitoring of Communications
All e-mails sent to or from our Team Members may be forwarded, monitored, and/or reviewed by others within our Company other than the designated recipient/sender with or without notice to the designated recipient/sender.
Unsecured Transmissions
You should be aware that regular e-mail is typically sent via the Internet which is an open network. While certain designated areas within our websites employ technologies to secure your data and the transmissions between you and our Company, general e-mail uses the Internet which is an open system and we cannot provide absolute assurances that all e-mail transmissions (sent or received) are secure, error free, not corrupted, incomplete or virus free and/or that they won’t be lost, misdelivered, destroyed, delayed, or intercepted/decrypted by others. Therefore, the Company advises against sending sensitive or personally identifiable information, over e-mail, and disclaims all liability with regard to e-mails (and the contents therein) if they are corrupted, lost, destroyed, delayed, incomplete, misdelivered, intercepted, decrypted or otherwise misappropriated by others.
Viruses
Computer viruses can be transmitted via email through email content, attachments to emails and embedded links. Although our e-mails are believed to be free of any virus or other defects that might affect computer systems in which they are received and opened, it is the recipient’s responsibility to ensure that any e-mail they open is virus free. The Company is not responsible for any loss or damage arising in any way from the receipt, use, storage or transmission of our e-mails. If our Company forwards an e-mail or replies to a prior e-mail, the contents may have been produced by someone other than our Company or our Team Members for which the Company assumes no liability whatsoever.
COMPANY DOES NOT ASSUME RESPONSIBILITY AND DOES NOT WARRANT THAT E-MAILS SENT ARE FREE OF VIRUSES AND/OR ERRORS.
The use of e-mail to introduce any virus, malicious or disabling code, or to otherwise interfere with the Company’s e-mail transmissions, telecommunication, or computer networks is prohibited and against the law; violators will be prosecuted to the fullest extent of the law.
Prohibited Content
All our Team Members are prohibited from using email to make or send any type of menacing, defamatory, discriminatory, harassing, offensive or threatening statements/materials, or statement/materials that infringe the copyrights or legal rights of others in e-mail. Such communications are against Company policy and outside the scope of our Team Member’s employment. The Company does not accept any liability in respect of such communication, and the Team Member responsible will be personally liable for any damages or other liability arising. Please report any such violations to our Customer Service Team at (+4) 031 4204430; (+4) 037 277 4310 or esquare@esquare.ro. The use of the Company’s email facilities for purposes of sending menacing, harassing, offensive or threatening messages to our Team Members is strictly prohibited and is unlawful; violators will be prosecuted to the fullest extent of the law. Use of the Company’s email facilities for the purpose of instigating our team members to violate the terms of their employment contracts or to obstruct their status as employees of our company is strictly prohibited.
All Rights Reserved; Statements Attributable to the Company
The Company reserves all rights as to the Company’s content in its e-mail and this e-mail policy statement. No part of the Company’s email (or this policy statement) may be reproduced, published, or distributed in any manner without the express written permission of the Company. The only official publishable public statements that can be attributed to the Company are statements issued by the Company’s Director of Public Relations or by an officer of the Company (i.e., Administrator, CEO, President).
Negligent Misstatement
The Company disclaims any and all responsibility, including responsibility based on negligence or negligent misstatement, for the accuracy, completeness, or reliability of data or information contained in or furnished through e-mail and the Company makes no warranties, express or implied, with respect to such data or information.
Governing Law
In receiving and opening the e-mail, you agree that the Terms and Conditions stated herein shall apply to you and are incorporated by reference into the Company’s e-mail, and that any disputes pertaining to this e-mail shall be governed by and construed in accordance with the laws of the Romanian State, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions may only be filed only in the law courts located in Bucharest, Romania.
Complaints
Any complaints should be directed to the Customer Service Team at tel. (+4) 031 4204430, fax (+4) 031 4204429, or by email at esquare@esquare.ro.
Additional Terms and Conditions
The products and services provided by the Company are subject to additional terms, conditions, and disclaimers.
Promotional messages, Opt-Out
Some e-mails sent from our e-mail addresses may contain advertising or offers according to Romanian law, in which case the main purpose is the promotion of a commercial product or service. If you do not want to receive promotional messages from ESQUARE SYSTEMS, you can access the unsubscribe link in the body of each email; you can also unsubscribe by sending a message to unsubscribe@esquare.ro or by contacting us by regular mail at: Str. Matei Basarab 85, Bl. L119bis, Sc.1, Etaj 1, Ap. 6, Sector 3, București – 030673.
Legal Compliance
ESQUARE SYSTEMS complies with the requirements of the law regarding email communication and obtaining and using licenses and complies with all government regulations and laws in force in Romania regarding the conduct of business, as an economic agent and supplier of products and services.
ESQUARE SYSTEMS reserves the right to modify any of the terms and conditions of this website at any time and without prior notice. The changes enter into force from the moment they are displayed on the website www.esquare.ro, in the respective sections. Therefore, please re-read them periodically.
Page last modified on February 15, 2023.