{"id":1629,"date":"2019-07-23T13:56:50","date_gmt":"2019-07-23T13:56:50","guid":{"rendered":"https:\/\/esquare.ro\/site\/?page_id=1629"},"modified":"2025-11-12T22:56:07","modified_gmt":"2025-11-12T22:56:07","slug":"suport-online-de-la-distanta","status":"publish","type":"page","link":"https:\/\/esquare.ro\/site\/servicii-it\/suport-online-de-la-distanta\/","title":{"rendered":"Suport online de la distan\u021b\u0103"},"content":{"rendered":"

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Suport online de la distan\u021b\u0103<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.27.4″ custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” make_equal=”on” sticky_enabled=”0″][et_pb_column type=”1_4″ _builder_version=”4.27.4″ hover_enabled=”0″ global_colors_info=”{}” custom_css_main_element=”margin:auto;” sticky_enabled=”0″][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/path> <\/path> <\/g><\/svg> [\/et_pb_code][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_line_height=”1.5em” text_orientation=”justified” global_colors_info=”{}”]<\/p>\n

Serviciile de asisten\u021b\u0103 online de la distan\u021b\u0103 scurteaz\u0103 foarte mult timpul de interven\u021bie \u0219i rezolvarea unei probleme de func\u021bionalitate IT. Echipa noastr\u0103 este foarte preocupat\u0103 ca timpii de r\u0103spuns \u0219i rezolvare s\u0103 fie c\u00e2t mai mici \u00een cadrul contractelor de mentenan\u021b\u0103 IT.<\/p>\n

Serviciile din aceast\u0103 categorie includ at\u00e2t asisten\u021b\u0103 direct\u0103 pentru utilizatori, cu software de tip Remote Desktop, c\u00e2t \u0219i servicii de operare \u0219i \u00eentre\u021binere a infrastructurii IT software de la distan\u021b\u0103 (mentenan\u021b\u0103 servere, routere \u0219i alte active de re\u021bea, actualiz\u0103ri software, securitate informatic\u0103, etc.), cu acces securizat (VPN).<\/p>\n

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Suportul nostru IT de la distan\u021b\u0103 este conceput pentru a rezolva problemele tehnice pe care le \u00eent\u00e2mpin\u0103 echipa ta, indiferent de loca\u021bia acesteia, prin Internet. Investig\u0103m \u0219i rezolv\u0103m problemele IT cu serverele, dispozitivele de stocare, echipamentele active de re\u021bea, sta\u021biile de lucru, \u00a0dispozitivele mobile, aplica\u021biile cheie, sau mai simplu spus, cu intreaga infrastructur\u0103 IT, hardware \u0219i software.<\/span><\/span><\/span><\/span><\/span>\u00a0<\/span><\/p>\n

Lu\u0103m m\u0103surile necesare pentru a ne asigura c\u0103 accesul \u00een re\u021beaua companiei tale este sigur\u0103 \u0219i nu las\u0103 datele cheie \u0219i sistemul vulnerabile.<\/span><\/p>\n

Fiecare situa\u021bie \u00een parte este \u00eenregistrat\u0103 \u00een sistemul nostru de ticketing pentru o raportare \u0219i evaluare ulterioar\u0103. <\/span>\u00cen func\u021bie de \u00een\u021belegerile contractuale, \u00eentocmim un tablou complet, cu date tehnice de structur\u0103 \u0219i func\u021bionalitate hardware \u0219i software \u00een cadrul aplica\u021biei de tip IT Service Manager (ITSM) pe care o utiliz\u0103m, av\u00e2nd \u00een orice moment o imagine de ansamblu a infrastructurii pe care o gestion\u0103m. Aceast\u0103 abordare ne permite s\u0103 fim promp\u021bi \u0219i mai ales eficien\u021bi \u00een serviciile pe care le oferim.<\/p>\n

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Beneficii ale asisten\u021bei IT de la distan\u021b\u0103<\/h2>\n

 <\/p>\n

\u2713<\/span> Reduci costurile opera\u021bionale<\/strong>
ai acces de la distan\u021b\u0103 la o echip\u0103 de asisten\u021b\u0103 de top pentru o frac\u021biune din costurile cu personalul (salarii, costuri opera\u021bionale, training)<\/p>\n

\u2713<\/span> Timp de r\u0103spuns \u0219i rezolvare rapide<\/strong>
asisten\u021b\u0103 la cerere \u0219i \u00een timp real, pentru asigurarea timpului de func\u021bionare \u0219i a fluxurilor de lucru ne\u00eentrerupte<\/p>\n

\u2713<\/span> Productivitate \u00eembun\u0103t\u0103\u021bit\u0103<\/strong>
utilizatorii finali se pot concentra pe sarcinile individuale \u0219i pe obiectivele generale de afaceri f\u0103r\u0103 \u00eentreruperi<\/p>\n

\u2713<\/span> R\u0103m\u00e2i concentrat pe afacere<\/strong>
utilizatorii finali se pot concentra asupra obiectivelor lor f\u0103r\u0103 s\u0103 piard\u0103 timpul a\u0219tept\u00e2nd un tehnician s\u0103 ajung\u0103 \u00een loca\u021bie sau \u00eencerc\u00e2nd s\u0103 rezolve singur problemele tehnice.\u00a0<\/p>\n

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Creat \u0219i g\u0103zduit de<\/p>\n

ESQ by ESQUARE<\/span>
simple hosting solutions<\/p>\n

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\"\"<\/p>\n

ESQUARE SYSTEMS<\/h4>\n

Str. Matei Basarab Nr. 85, Bl. L119bis, Sc. A, Ap. 1, Parter, Sector 3, Bucure\u0219ti
(+4) 031 420 4430<\/strong>\u2003|\u2003esquare <\/path><\/svg>esquare.ro<\/p>\n

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Suport online de la distan\u021b\u0103Serviciile de asisten\u021b\u0103 online de la distan\u021b\u0103 scurteaz\u0103 foarte mult timpul de interven\u021bie \u0219i rezolvarea unei probleme de func\u021bionalitate IT. Echipa noastr\u0103 este foarte preocupat\u0103 ca timpii de r\u0103spuns \u0219i rezolvare s\u0103 fie c\u00e2t mai mici \u00een cadrul contractelor de mentenan\u021b\u0103 IT. Serviciile din aceast\u0103 categorie includ at\u00e2t asisten\u021b\u0103 direct\u0103 pentru […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":67,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1629","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/esquare.ro\/site\/wp-json\/wp\/v2\/pages\/1629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esquare.ro\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/esquare.ro\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/esquare.ro\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/esquare.ro\/site\/wp-json\/wp\/v2\/comments?post=1629"}],"version-history":[{"count":0,"href":"https:\/\/esquare.ro\/site\/wp-json\/wp\/v2\/pages\/1629\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/esquare.ro\/site\/wp-json\/wp\/v2\/pages\/67"}],"wp:attachment":[{"href":"https:\/\/esquare.ro\/site\/wp-json\/wp\/v2\/media?parent=1629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}